Coraid’s NetSuite
Website Privacy Policy
In this Website Privacy Statement
("statement"), we, Coraid Inc. and NetSuite Inc., provide information
about how we collect, use and transfer personally identifiable data from you,
an individual person and website visitor, through Coraid’s NetSuite publicly
accessible websites (any of our websites such as www.coraid.com that can be
accessed without a password) and on which we post a direct link to this
statement (collectively the "site").
Scope
This statement covers only data collected through the site and not any other
data collection or processing, including, without limitation, data collection
practices of webpages to which the site links, or data that we or our
affiliates collect offline or through webpages that do not display a direct
link to this statement, for example the NetSuite applications on which we host
data for registered customers like Coraid.
Types
of Data and Collection Methods
Through the site, we receive data that you actively submit as well as data that
we track:
Actively
Submitted Data: When you request information, subscribe to
a mailing list or for a service, respond to an online survey or otherwise
actively send us data, we usually collect data such as your name, e-mail
address(es), mailing address(es), telephone number(s), and certain information
related to the business you represent such as number of employees and industry
type. You can opt out of providing information by not entering it when asked
and, if such information is required in order to allow us to respond to your
inquiry, you will receive a notice advising you of this. In each such instance,
you will know what data we collect through the site, because you actively
submit it.
Passively
Tracked Data: When you visit the site, we also passively
track information on your computer and Internet connection, such as the IP address
of your computer and/or Internet service provider, the date and time you access
the site, the Internet address of websites from which you link to our site, the
computer technology you are using and your movements and preferences on our
site. We use technology that many other websites employ, including, without
limitation, "cookies" or small data files stored on your computer's
hard drive, to collect such information. In some instances, we also use cookies
to collect information in connection with future visits from that website, to
recognize you as a previous visitor, or to track your activity on our site. If
you follow a link to the site from an affiliate or promotion, we store
information about your arrival from that affiliate or promotion in a session
cookie. You do not need to have cookies turned on to visit our site. You can
refuse cookies by turning them off on your browser. But, if you want to access
webpages that require registration, you need to accept a mandatory session
cookie, which you can delete after you leave the site.
Combinations:
Unless you also actively submit personal information such as your name or
address, passively tracked data does not typically allow us to identify you
personally (even though it can theoretically be done, we do not have the means
or an interest to find out who you are, unless you identify yourself
voluntarily through an active submission of data). To the extent permitted by
applicable law, we reserve the right to combine passively tracked data with
personal data that you actively submit.
Collection
Purposes, Use of Data
We collect passively tracked data primarily for purposes of
administering, protecting and improving our site and our systems, to better
understand the preferences of our site visitors, to identify server problems,
to compile aggregated statistics about site usage, and to help personalize your
experience on our site. We collect actively submitted data primarily for
two purposes: Firstly, for the purpose for which you originally sent us the
data (e.g., to provide information to you or sign you up for a free trial); and
secondly, for purposes of contacting you to further discuss your interest in
our company, the services we provide and ways we can improve them to provide
information on services, promotions and events. You can opt out of receiving
marketing emails as explained below.
Disclosures
of Personal Information
We are not in the business of selling or renting your information to
telemarketers and we do not share your personally identifiable information with
others, except as follows: We freely share your information within the NetSuite
group of companies. We also may share information with trusted business
partners, such as system integrators, distributors, and referral partners and
any other party specifically identified on the page on which you submit your
information. We engage agents and service providers who process data only on
our behalf and for our purposes under confidentiality agreements. We may share
your information as required by law or in the interest of protecting or
exercising our or others' legal rights, e.g., without limitation, in connection
with requests from law enforcement officials and in connection with court
proceedings. We may share or transfer your information in connection with a
prospective or actual sale, merger, transfer or other reorganization of all or
parts of our business. Also, we reserve the right to fully use and disclose any
information that is not in personally identifiable form (such as statistics and
survey results that do not identify you individually by name).
Opt-Out
In connection with promotions or other projects, we may ask you specifically
whether you have objections against a certain kind of data use or sharing. If
you opt-out under such circumstances, we will respect your decision. To opt out
of receiving commercial communications from Coraid or NetSuite, please click on
the "opt-out" link in the communication or, please contact us at support@netsuite.com
or support@coraid.com. Please note that our affiliates and other data
recipients have their own data privacy policies, which may differ from ours and
you would have to contact them separately with respect to opt-out requests.
Access
If personal information you have submitted through the site is no longer
accurate, current, or complete, and you wish to update it, please send an
e-mail to support@netsuite.com or support@coraid.com. Upon appropriate request we
will usually be glad to update or amend your information, but we reserve the
right to use information obtained previously to verify your identity or take
other actions that we believe are appropriate.
Security
Transmissions over the Internet are never 100% secure or error-free. However,
we take reasonable steps to protect your personal information from loss,
misuse, and unauthorized access, disclosure, alteration, and destruction.
Effective
Date, Amendments
This statement is effective as of June 19, 2008. We reserve the right to
change, modify, add or remove portions of this statement from time to time and
in our sole discretion, but will alert you that changes have been made by
indicating on the statement the date it was last updated. When you visit the
site, you are accepting the current version of this statement as posted on the
site at that time. We recommend that users revisit this statement on occasion
to learn of any changes.
Contact
Us
Please feel free to contact us with any comments, questions, complaints or
suggestions you might have regarding the information practices described in
this statement. You may send us an e-mail at support@coraid.com or write to us Coraid
Inc., 101 S. El Camino Real, Suite 101, San Clemente, California 92672,
telephone: 706-548-7200.
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