***IMPORTANT NOTICE*** Coraid provides free email support service with all of its products.  Coraid also offers a paid 24/7 service plan.  Please contact sales@coraid.com for details about our paid 24/7 support option.

Use the DOCUMENTATION tab on each product page or the links below to help you find the support documentation and information for your EtherDrive Storage Product. Our staff of highly qualified, technical support professionals are available to help. 

FOR FAST SUPPORT CLICK HERE

When you contact us , please take care to supply us with the information we need. Please provide details about what Coraid equipment you're using by specifying model numbers. Please describe the problem you're encountering in positive terms, describing observable phenomena. With enough information, we might be able to help resolve your problem in our first response.